Salon Manager Job Description Canada

Considering becoming a salon manager? Or perhaps looking for a salon manager for your new salon in Canada? Our detailed salon manager job description will list out the role's duties and the skills or qualifications required in Canada.

Overview of Salon Manager Job

[Name] salon in Toronto is looking for a reliable and passionate Salon Manager to oversee all operations in our salon and drive results in terms of profitability, customer experience, efficiency, and safety. Your role will include controlling hiring, training, and dismissing staff members. Your duties will also include supervising staff, scheduling shifts, promoting our services, and overlooking expenses and revenues.

Salon Manager Job Description in Canada

• Supervise customer experience within the salon
• Deliver top client satisfaction
• Help with inquiries from staff and clients
• Maintain the salon's hygiene and cleanliness at the top level
• Implement safety standards and legal requirements
• Drive client repeat booking rates to increase loyalty
• Supervise staff and promote teamwork
• Educate and train staff to improve services, customer experience, and sales
• Motivate team to ensure that they are fully engaged
• Welcome and onboard new staff, providing an understanding of processes and procedures
• Carry out disciplinary and dismissal when required
• Manage staff time off according to salon policies
• Identify areas of improvement in the salon and deliver solutions
• Deliver result within the salon's budget
• Marketing salon products and services
• Create an annual marketing plan
• Set, communicate to staff, and trace salon's commercial targets
• Arrange promotions to grow the salon's clientele
• Report to salon owner or head office
• Control stock levels, including stocktakes and placing orders
• Place and receive purchase orders
• Drive salon software is utilised with the salon
• Inspect equipment on a regular basis to confirm it is in good working order
• Track stock levels and manage stock loss and back bar
• Oversee salon finances, including invoice payments and banking
• Ensure that all equipment is clean and in working order
• Organise repairs and servicing of the equipment as required
• Ensure all required salon policies are in place and executed

Salon Manager Qualifications in Canada

• College, CEGEP or other non-university certificate or diploma
• A training program, certificate, diploma or associate degree program from a state-licensed cosmetology school
• Must have their own transport
• At least three years of experience in a similar role
• Basic accounting knowledge
• Top-notch technical skills
• Extensive knowledge of the salon industry

Salon Manager Skills

• Excellent management and leadership skills
• Superior communication and customer service skills
• Organisational skills and time management skills
• Friendly and professional demeanour
• Handle pressure well
• The ability to assess the situation and analyse information
• The ability and willingness to work a flexible schedule

Features of a Good Salon Manager

• Superb leadership and team-building skills
• Outstanding performance and project management
• Result-driven, number oriented
• Enjoy interacting with people, approachable but professional
• Energetic, optimistic, smiling, with a cheerful spirit
• Handles pressure well

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Salon Manager Working Conditions and Salary

• Pay expectations depend on the location (e.g. Vancouver vs some small town), salon's reputation, and salon manager's qualifications and experience
• Working conditions also depend on the same factors, but they are always pleasant, comfortable, clean, and professional
• Working conditions also must ensure the safety and health of both salon clients and staff

Citations

The manager and the managerial tools: Job description
https://www.ceeol.com/search/article-detail?id=730142

The manager's job: Folklore and fact
https://books.google.com/books?hl=en&lr=&id=914FDg

Talented Manager
https://link.springer.com/content/pdf/10.1057/9780230369764.pdf